THIS COURSE IS FOR YOU, IF YOU:
● just got out of hair school
● have been a hairdresser for one year or more
● are an introvert or real shy
● feel like I just need a script to go by
● are afraid you can't give the client what they want
● are afraid to tell them how much their service will cost
● are afraid you'll lose them as a client if you tell them the truth
● want to build your confidence
● are in business for yourself
● are just afraid and lose your words in the middle of a consultation
● are a suite, booth renter or salon owner coaching a Team
● need to know how and when to rebook your clients
● need to know how to offer retail and not feel so “salesy”

YOU GET:
● Tips on how to slow down your thoughts, professionally critique the client’s hair, and
not judge
● What to look for with the client and ways to observe the client
● How to explain their hair and scalp issues
● How to explain what you see, what their hair needs and the price they will pay
● A script of the questions to ask and a guide
● Virtual consultation (Zoom, Facetime, Instagram) set-up for seeing clients before they
● come in to the salon... a safety net
● Recommendations for education for yourself and or team
● Information about add-ons and how to offer the add-ons
● How to rebook
● How to offer retail in a clear and concise way
● Ways to build your confidence

By the end of this course, you will:

● Know what to look for as you first see your client, (i.e.: is the client tall, small in frame,
the client’s body shape, what clothes is the client wearing, etc.)
● Know the important questions to ask every time to set you up for a powerful
consultation every time
● What to look for during a virtual consultation
● Know what and why the client’s hair needs your products and expertise

● Know how to offer add-on services and how the add-ons will meet the needs of the
client
● Tips about the structure of hair so you appear are even more educated, confident,
and professional as your perform your services
● Really know how to examine the hair and make professional recommendations for
what you see and what the hair needs
● Know how to offer and get clients to purchase retail
● Know how to rebook your clients every time
● Have a stronger knowing with your Powerful Consultation Every Time
● STAND STRONG IN YOUR POWERFUL CONSULTATIONS EVERY TIME!!